Betriebli›Products›Talkalina
● Talkalina · AI phone reception

Never miss a call again.

Talkalina answers when your hands are full: friendly, around the clock and in the caller’s language. She answers questions about prices and opening hours, books appointments directly in Bookalina and notes callback requests.

Understands Swiss GermanBooks directly in BookalinaCallbacks as tasksChat & voice in the widget
Talkalina call log of a booked call on an iPad
24/7reachable, even while you work
4languages, plus understanding Swiss German
1calendar: books directly in Bookalina
0hold queue for your customers
Features

A reception that never takes a break.

Talkalina learns your offering and works with your calendar.

Call log of a phone call in Talkalina on the iPadKnowledge and knowledge analysis in Talkalina on the iPadTest chat in the Talkalina editor on the iPadChat assistant in the booking widget on two phones
Overview

Everything Talkalina handles on the phone.

Swiss German & 4 languages

Understands dialect and answers in German, French, Italian or English.

Book, reschedule, cancel

Checks free times live and enters appointments straight into the calendar.

Table reservations

For restaurants with Bookalina Gastro: reservations by party size, area and time.

Callbacks as tasks

Anyone who wants a callback lands in your list with number and request.

Notes & feedback

Talkalina collects hints, praise and complaints from calls separately for you.

Profile & behaviour

You set the greeting, tone and rules yourself – and test them right away.

Forwarding

When it’s really urgent, Talkalina puts the call through instead of just taking a note.

Overview & topics

How many calls, how long, which topics: at a glance.

Blocked customers recognised

Anyone blocked in Bookalina can’t book by phone either.

FAQ

Questions about Talkalina.

Does Talkalina really understand Swiss German?

Yes. Talkalina understands Swiss German and replies in Standard German, French, Italian or English – depending on how the caller speaks.

How does Talkalina know what to say?

From your website, your documents such as price lists and your offering in Bookalina. She knows about changes in Bookalina immediately. You test everything in the editor before it goes live.

What happens if Talkalina can’t answer a question?

She says so honestly and takes a callback request. You’ll find it in your list with number and request.

More time for what you do best.

Let’s look together at how Betriebli can make your day easier. No obligation, in person.

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